REFUNDS & RETURNS FOR ONLINE PURCHASES

  • Full priced items may be returned for an exchange or credit*. See below for instructions on how to return an item.
  • We do not exchange or refund sale items (unless faulty).
  • We do not exchange or refund orders placed using Afterpay (unless faulty).
  • Returns are at your own expense.
  • Returned items must be received within 14 days of delivery and in original condition and packaging. We recommend a reputable trackable delivery service as proof of posting is not proof of delivery. We don’t accept responsibility for items lost, damaged or delayed in the post.
  • If you wish to exchange an item, you will be charged for the postage costs for the subsequent order.
  • Strictly no refunds unless item is faulty
    *For health reasons, we do not accept returns on earrings or hats.

HOW TO RETURN ALL OR PART OF YOUR ORDER.

  • To return a full priced item please email the store for an RA number and further instruction.
  • Credit notes will be issued for full price items that are returned to our store via post.
  • Items received without an RA number will be re-delivered and no exchange or credit will be offered.